If you are going to buy a BlackBerry, consider this: BlackBerry Tour trackball woes cause rampant returns, analyst says.
I love my BlackBerry for alot of reasons, but I am not a fan of their trackball. I already had to take mine — a Curve — in for repairs in the first year. In talking to a Bell Canada service employee, he said they were going to be able to repair them in the future for $10. (When I took mine in they replaced the whole BlackBerry, not just the trackball). Why is this? Apparently the trackball is suseptible to dirt and dust getting in it and gumming it up.
I wish the BlackBerries still had the scroll wheel as well as the trackball. I would use the wheel for 90% of my work I am sure. The buttons they have there now I never use.