So says Dan Pallotta at Harvard Business Review online. And he’s right. Too many people I know stress about things at work, instead of producing value. If you are providing me with a service, I don’t know if you provided it while singing a happy tune or were miserable the whole time, worried I wouldn’t like it. I would prefer you were happy about doing it, but what I am mainly concerned about is that you provide good service. Most people are that way, including the people you work for. So do good work, but being miserable about it is optional and in fact likely results in worse work, which we all do care about.
Smart People I Know 