This piece: What it’s like to be a modern engraver, the most automated job in the United States — Quartz, reminded me once again that the best use of technology is to augment the people doing the work, and not simply take away the work. Must reading for anyone who’s believes that the best way to use AI and other advanced tech is to eliminate jobs. My believe is that the best way to use AI and other advanced tech is to make jobs better, both for the employee, the employer, and the customer. The businesses that will succeed will have that belief as well.
(Image from this piece on how humans and robots can work together.)
According to Haydn Waters, a writer at CBC, the mail robots at the corporation are being discontinued. Instead:
Mail will be delivered twice a week (Tuesday and Thursday) to central mail delivery/pickup locations on each floor.”
What gets lost in alot of discussions of robots, AI, etc., taking all the jobs is that the drivers for the decisions is not technology but economics. If there is no economical need for robots and other technology, then that technology will not just appear. There is nothing inevitable about technology, and any specific technology is temporary.
Of course there will be more use of robots and AI and other technology to replace the work people may currently do. The key to finding work will be to continually improvise and improve on the tasks one has to do to remain employed. That’s something humans do well, and technology will struggle with for some time in the future, AI hype not withstanding.