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On Microsoft Teams, or how the old problems of Microsoft are new again


There were two problems with the company that Bill Gates built up until he left (after the famous antitrust case). One old problem was the approach they sometime took to dominate a market. Based on this quote and this article, Slack files competition complaint against Microsoft in the EU – The Verge, it seems they are using this approach again. According to Slack…

Microsoft is reverting to past behavior,” claims David Schellhase, general counsel at Slack. “They created a weak, copycat product and tied it to their dominant Office product, force installing it and blocking its removal, a carbon copy of their illegal behavior during the ‘browser wars.’ Slack is asking the European Commission to take swift action to ensure Microsoft cannot continue to illegally leverage its power from one market to another by bundling or tying products.”

That’s too bad. It’s bad for Slack, of course, but it’s bad for anyone who works in a modern office and wants to work effectively. You end up using not the best product or the one best suited to your needs, but the product from the vendor that is able to crush the competition.  That’s how you end up with places having lots of Microsoft products, rather than the best products.

Which brings me to the second problem with Microsoft’s products. It’s a problem Steve Jobs talks about here:

My personal feeling is Microsoft’s products still have no taste, whether it is Sharepoint or Xbox or Azure or Teams. When I compare them to Playstation or IBM Cloud or Slack or a variety of other products from different vendor, I am always disappointed. I realize that taste is subjective and that could be just me, but I always find them a bit blah. They do the job, and at an enterprise level they may make good business sense, but in a perfect world, they would not be the ones I would use. I believe Microsoft knows this: that’s why the first problem occurs.

P.S. A reminder, when it comes to IT opinions expressed here, these are meant to be my opinions only, and not those held by my current employer.

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